Returns & Exchanges
At HIRA FRAGRANCES, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return policy for unopened and unused fragrance products.
Return Process
- 1.Initiate Your Request
Contact our fragrance concierge team via email with your order number and reason for return to receive a Return Authorization code.
- 2.Secure Packaging
Carefully pack the perfume in its original, unopened box and protective cellophane to ensure it is not damaged during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse confirms the item is in its original condition, we will issue a full refund to your original payment method within 5-7 business days.